Frequently Asked Questions
Everything you need to know about our premium apparel and delivery.
What is the standard shipping time within Canada?
Standard shipping typically takes 3 to 7 business days depending on your province. Remote locations may require additional transit time.
How can I return an item that doesn't fit?
We offer a 30-day return policy for all unworn apparel with original tags. Simply visit our online portal to generate a prepaid return shipping label.
Are your clothing materials sustainably sourced?
Yes, we prioritize ethically sourced cotton and recycled polyester in our fashion lines to ensure high quality with a lower environmental impact.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and Google Pay.
Do you offer international shipping outside of Canada?
Currently, we focus on serving our Canadian customers to ensure the fastest delivery times, but we are looking to expand to international markets soon.
How do I track my order status?
Once your order is dispatched, you will receive an email with a tracking number and a link to follow your package's journey in real-time.